Being a small, family business, unpaid accounts have a serious impact on us. We have used Scott & Mears as our debt recovery agent for nearly 20 years, and in that time they have given us excellent advice, recovered many debts which likely would have gone partly or wholly unpaid, and processed these with the minimum of fuss and inconvenience to ourselves. They do this at a very competitive rate, which again makes a big difference to our profitability.