CALL US EMAIL US

White arrow pointing down in a black circle

Friendly, Trusted & Professional Debt Collection for the Funeral Profession

Working on behalf of the members of The National Society
of Allied and Independent Funeral Directors

An image of a person's hands only, dressed in black, holding a rose

At SAIF Resolve, we have a significant range of experience, expertise, and resource available to help clients in the funeral profession. Our funeral debt collection services are specifically tailormade for your business model. It is a debt collection service that has customer care at its core. All cases are handled in a friendly, tactful, and professional manner.

We provide our clients with a level of service and professionalism in the recovery of delinquent accounts, whilst always aware that we are representing your brand and business.

Professional service

No collection no fee

Bespoke debt recovery solutions

Industry expertise

Fully compliant with CSA guidelines & GDPR

Why Choose SAIF Resolve?

Working within the ethos of SAIF Resolve we have evolved our debt collection methods and documentation to ensure your customer understands that you are serious about the recovery of your debt. Our experience has proven time and time again that a professional, rapport building approach is the most effective way to recover these, often sensitive, outstanding funeral debts.

Services:

Three senior members of staff sat around a desk looking at paperwork
Debt recovery
Image of a laptop int the office, with a window and view behind it
Process Serving
Member of staff sat at a desk working on the computer
Trace & Collect
Calculator, open textbook, and pen on a desk
Assessment of Means and Pre-Sue Reporting
Lady with a headset on working on the computer
Litigation Support
A pen, calculator and notepad on top of documents with lots of numbers on
Credit Control

Submit a Debt

    Your Details

    Your Bank Details (so that we can send collected monies to you)

    Debtor Details

    Auto-Trace if necessary? (Additional fee is charged)*

    Do your T&Cs state interest/costs can be added?*

    Has there been any legal action taken regarding this debt?*

    Please provide your Terms of Business, and any invoices/documents relating to the case:

    By ticking this box, I authorise Scott & Mears Credit Services Limited t/as SAIF Resolve to act for us/me in the collection of the above debt*

    By ticking this box, I can confirm that I have read and accept the Terms of Business set out by Scott & Mears Credit Services Limited t/as SAIF Resolve*

    By ticking this box, I can confirm that I have read and accept the terms stated in the Data Processing Agreement set out by Scott & Mears Credit Services Limited t/as SAIF Resolve*

    If you have not contacted SAIF Resolve prior to submitting this form, one of our team will make contact with you to quote a commission rate based on the cases you wish to pass to us. We will also send you a letter outlining these fees, as well as our trace fees, to be signed and returned. Once returned, we can commence our collection efforts on your cases.

    Man sat at desk with hand on mouse, working on laptop

    Unique Training

    All members of our collections team complete comprehensive, in-house training which has been developed and adapted to ensure the best possible results for our clients. Training includes GDPR compliance and completion of the CSA Collection Accreditation Initiative, as well as the following:

    • Negotiation handling
    • Customer service
    • Call handling
    • Telephone technique
    • Collection psychology
    • Advanced PC skills
    • Correspondence excellence

    No employee is permitted to undertake any collection activity until they have completed this training programme to the satisfaction of a senior manager.

     
    Financial Vulnerability Charter, The National Society of Allied and Independent Funeral Directors, Credit Services Association, and FSQS (Hellios)
     

    Payment Management:

    Many people experience cash flow problems from time to time, especially during difficult challenges in their lives. To address this problem, we offer debtors a variety of payment methods including:

     

    Cash
    Cheques
    Postal Orders

    Bank transfers
    Standing orders

     

    Contact Us

      Legally authorised and registered.

      SAIF Resolve is a trading name of Scott & Mears Credit Services Limited and is authorised and regulated by the Financial Conduct Authority.

      We are in compliance with the Information Commissioner’s Office.

      Privacy Notice
      GDPR Data Protection Act
      Cookies Policy
      Complaints Policy and Procedures
      Website Terms and Conditions
      Terms of Business
      Vulnerable Person Policy
      Data Processing Agreement

       

      VAT number: 583 4551 23
      We are registered under the Data Protection Act.
      Company registration number: 05633041

      Contact us on:

      enquiries@saifresolve.co.uk
      01702 312 737

      © 2025 Scott & Mears Credit Services Limited t/as SAIF Resolve | All Rights Reserved